Efficient delivery
Easy returns
LNTC Delivery and Returns Policy
Delivery Policy
Delivery Timelines:
Delivery Pricing:
Tracking and Insurance:
Returns Policy
Return Period:
Return Process:
Refunds:
Exchanges:
Standard Shipping: Orders are processed within 2-3 business days. Delivery times vary based on the destination:
Canada and USA: 5-7 business days
International: 10-14 business days
Expedited Shipping: Available upon request for an additional fee. Expedited orders are prioritized and processed within 1-2 business days with delivery times ranging from 2-5 business days depending on the destination.
Domestic (Canada): Standard shipping is CAD 15. Expedited shipping rates start at CAD 30.
USA: Standard shipping is CAD 25. Expedited shipping rates start at CAD 45.
International: Standard shipping is CAD 50. Expedited shipping rates vary by destination and start at CAD 75.
Bulk Orders: Discounted shipping rates are available for bulk orders. Please contact our customer service team for a detailed quote.
All shipments include tracking information, which will be provided via email once the order is dispatched.
Insurance is included for all shipments to cover any potential loss or damage during transit.
Standard Products: Returns are accepted within 30 days from the date of delivery. Items must be unused, in their original packaging, and in resellable condition.
Customized or Special Orders: These are non-returnable and non-refundable unless there is a manufacturing defect.
To initiate a return, contact our customer service team at returns@lntc.ca with your order number and reason for return.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days and will be applied to the original method of payment.
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at exchanges@lntc.ca.